Sales Conversion Specialist
Company: YES Contracting Services
Location: Johnson City
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Follow-Up & Sales Conversion
Specialist YES Roofing & Exteriors | In-Office | Full-Time YES
Roofing & Exteriors is growing, and we’re adding a key player to
our team. This role is for someone who enjoys talking to people,
following up with purpose, and turning opportunities into results .
If you’re organized, confident on the phone, and not afraid of real
conversations, this position has a direct impact on company growth
and revenue. Compensation: $17 - $18 per hour Bonus
Responsibilities: Your primary focus is on following up with
homeowners who have already received an estimate and helping move
them toward a clear next step. You’ll do this by: Communicating
with customers by phone, text, email, and CRM Reducing the time
between the estimated delivery date and the signed contract
Uncovering questions, concerns, or objections Scheduling follow-up
calls or appointments for sales reps Clearly documenting
conversations and feedback in the CRM Sharing customer insights
with the sales team so nothing gets missed You’ll also help cover
incoming calls and appointment scheduling when needed, working
alongside the office admin to keep operations running smoothly
Qualifications: We’re Looking For Someone Who: Is comfortable
having conversations — even uncomfortable ones Follows up
consistently without being pushy Is organized, detail-oriented, and
system-driven Communicates clearly and professionally Is confident
using CRMs and tracking information Takes ownership and
accountability seriously Experience in inside sales, customer
service, or follow-up roles is preferred, but mindset and
communication skills matter most About Company YES (Your Exterior
Solution) Roofing & Exteriors is a state-licensed, family-owned
contractor operating across TN, NC, and VA. We specialize in
residential roofing and also provide expert services in siding,
gutters, decks, and more. Our mission is simple: deliver
top-quality work, support our team, and grow every year, together.
Our company is built on performance, loyalty, and opportunity. We
promote from within, celebrate wins, and reward effort.
Keywords: YES Contracting Services, Kingsport , Sales Conversion Specialist, Sales , Johnson City, Tennessee
