Patient Service Representative- Outpatient Pulmonology
Company: Frye Regional Medical Center
Location: Hickory
Posted on: April 17, 2024
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Job Description:
Up to $5,000 Sign on Bonus Eligible
Job Summary (CMA)
Performs routine clinical and administrative duties in support of
assigned area or office.
Job Summary (PSR)
A medical office position responsible for front office processes in
the physician practice
COMPANY DESCRIPTION
Frye Regional Medical Center, located in the beautiful foothills of
North Carolina is a 355-bed acute care hospital, 81-bed Behavioral
Health facility and more than 70 primary and specialty care
providers.
Essential Functions (CMA)
Assists in the assessment of patient needs and health plan by
taking vital signs, history, medication listing, assessing visual
acuity and determining chief complaint. Assesses patients' physical
and mental status.
Completes all necessary documentation in the patient's medical
record in accordance with practice's charting policy.
Prepares equipment and assists physicians with medical treatments,
exams and medical procedures
Administers prescribed oral medications and gives intramuscular and
subcutaneous and intradermal injections. Performs venipunctures,
CLIA-Waived and non-CLIA Waived lab testing.
Maintains a clean, orderly and safe environment for patients and
visitors. This includes cleaning, sterilizing, and storing
instruments in accordance with practice policies. Stocks rooms in
preparation for the daily work schedule. Takes inventory of medical
and exam room supplies.
Complies with established personal protective equipment
requirements necessary for protection against exposure to blood and
other potentially infectious body fluids, chemical disinfectants,
radiation, and other hazardous substances.
Arranges for specialized consultations and appointments for testing
as ordered by the physicians. Notifies appropriate insurance
personnel to pre-certify surgeries or tests ordered by the
physician or other health care provider, which require
pre-certification by the insurance company.
Answering office phones, assisting front desk in scheduling
appointments and directing calls appropriately.
Assists in checking out patients and assists them with referral
processing and scheduling process.
Assist in other functions of the physician practice as needed.
Essential Functions(PSR)
Greeting patients entering the physician practice.
Answering office phones, making appointments, confirming
appointments and rescheduling when necessary.
Checks in patients and collects accurate patient demographics,
enters data into electronic system and verifies insurance.
Assists in checking out patients and assists them with referral
processing and scheduling process
Collects co-pays and posts charges.
Charge entry and patient balance processing.
Distributes information to patients regarding office policies,
procedures, information about the practice, etc.
Explain and enroll patients in the patient portal.
Additional responsibilities as needed
Benefits - Wide range of benefits options!
Here at Frye, you choose your own Medical, Dental, and Vision plans
from a variety of competitive options that give you the coverage
that best fits your needs.
HSA
401(K) retirement plan contributions
Generous Paid Time Off
Accident & Critical Illness Insurance
Prescription Assistance with OptumRx
Income protection programs for the entire family such as life
insurance, Short/Long-term Disability, and Identity Theft.
Employee Assistance program at no cost to you to provide emotional,
legal, financial, and daily life support for your entire household.
Services are available 24 hrs. a day, 7 days a week.
Free travel and entertainment discount program to ensure you enjoy
your time away from work.
Why join our team?
Frye Regional Medical Center employs more than 1500 professional
and clinical staff. Our medical center is a 355-bed acute care
facility which offers a broad array of inpatient and outpatient
care. Frye Regional Medical Center is dedicated to providing
patients with a full range of services to meet the healthcare needs
of our community. We believe our employees are our most valuable
assets in accomplishing this goal and we have made great strides to
ensure employee satisfaction. If you are passionate about changing
lives, we are looking for you!
Minimum Education (CMA)
High School Diploma or equivalent required for CMA
Basic Life Support Required
Minimum Education (PSR)
High school diploma or equivalent required
Graduate from a medical office assistant program preferred
Licenses/Certifications (CMA)
Completion of an accredited Medical Assisting Program required
Current credentialing (certification/registration). Must maintain
credentialing with American Association of Medical Assistants
(AAMA-CMA), NRCMA or American Medical Technologists (AMT-RMA).
Equal opportunity and affirmative action employers and are looking
for diversity in candidates for employment:
Minority/Female/Disabled/Protected Veteran
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Keywords: Frye Regional Medical Center, Kingsport , Patient Service Representative- Outpatient Pulmonology, Sales , Hickory, Tennessee
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