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Customer Service Representative (Full-Time)

Company: Careers
Location: Kingsport
Posted on: September 15, 2022

Job Description:

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days - -Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
    • Assist the Service Center Manager
    • Take and deliver messages for the Service Center Manager and Account Managers
    • Provide assistance to Drivers
    • Prepare bills of lading and delivery receipts
    • Maintain excellent communication with external and internal customers as well as interline companiesMay be asked to assist with:
      • Payroll
      • Data entry
      • Freight reports
      • Driver collect reports
      • Billing and filling
        • Skillful in Microsoft Office Programs
        • Excellent keyboarding skills
        • Has worked in a fast paced environment and has excellent attention to detail
        • Experience with handling a high volume of phone calls
        • Exceptional communication and customer service skills
          • Stable and growing organization
          • Competitive weekly pay
          • Quick advancement
          • Customized training program
          • Professional, positive and people-centered work environment
          • Modern facilities
          • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
          • Paid holidays (8); paid vacation and personal days -CSR, Customer Service, family, culture, LTL, transportation, customer oriented

Keywords: Careers, Kingsport , Customer Service Representative (Full-Time), Sales , Kingsport, Tennessee

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