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Internet Sales Coordinator (BDC) - Entry Level

Company: Rick Hill Imports - Kingsport, TN
Location: Kingsport
Posted on: May 15, 2022

Job Description:

Job DescriptionAt Rick Hill Imports - Kingsport, TN, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Rick Hill Imports - Kingsport, TN is the best in the business and we're sure you'll see why!Benefits

  • Fast paced work environment
  • Paid training and development
  • Career growth opportunities
  • Medical and dental coverage available
  • Paid vacation
  • 401(k)Responsibilities
    • Handle inbound leads (both phone, email, and chat) and log them in our CRM system
    • Answer customer calls and establish follow-ups with sales appointments
    • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
    • Provide customers with initial product information & direct them to the appropriate dealership resources
    • Present initial financing options based on customer needs
    • Follow up with leads that are not quite ready to make an appointment or no-show
    • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
    • Utilize CRM tracking system dailyQualifications
      • College degree preferred, but not required
      • At least one previous role based in strong customer service experience
      • Team player attitude
      • Prompt and courteous
      • Enthusiastic personality
      • Must have strong computer and phone skills
      • Willing to submit to a pre-employment background checkWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Rick Hill Imports - Kingsport, TN, Kingsport , Internet Sales Coordinator (BDC) - Entry Level, Sales , Kingsport, Tennessee

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