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Technical Service Representative

Company: Aerotek
Location: Kingsport
Posted on: January 15, 2022

Job Description:

Description: Handles communications (primarily calls) from various customers with differing levels of expertise regarding residential type water heating and related products focusing on professionalism, ownership, and resolution Troubleshoots water heaters handled by the Residential Technical Support department Perform other duties as assigned by the Residential Technical Support Supervisors and ManagerContractors will be fielding phone calls from customers who are having issues with their hot water heaters. Candidates will be responsible for troubleshooting with candidates via phone what issues they may be having. Must be able to understand and pick up quick to technical questioning regarding hot water heaters. Looking for people more technically inclined with good people skills. HVAC experience. Plumbing. Electrical. Electronics.Skills:Customer, Service, Customer service, Data entry, retail, restaurant customer service, clerical, inbound call, outbound callsTop Skills Details:Customer,ServiceAdditional Skills & Qualifications:Call CenterOver the phone experienceExperience working 2nd shift45+ WPMDe-escalation or Collections experienceExperience Level:Expert LevelPLEASE APPLY OR CALL JACOB AT 423-491-4126About Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Kingsport , Technical Service Representative, Sales , Kingsport, Tennessee

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