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Commercial Center Manager

Company: Monro Muffler Brake
Location: Kingsport
Posted on: August 31, 2019

Job Description:

Company DescriptionIf you are ready to shift your career into overdrive, apply today to join our winning team! We invest in you and your future by offering career advancement opportunities with our growing company!We also offer competitive compensation in addition to a comprehensive benefit package that includes:Medical / Dental CoverageVision CoverageCompany Paid Long-term Disability Company Paid Life Insurance & AD&D Insurance Paid Vacation401(k)-Retirement with Company Match of 50% of the first 6% savedJob DescriptionThe Commercial Sales Manager handles the learning and professional development of the organization’s Commercial Operations sales force. The Commercial Center Manager will either deliver the training themselves or arrange for a third party trainer to do so. Additionally, the Center Manager will be required to recruit new and qualified personnel in all aspects of the Commercial Tire Sales sector to adequately address the needs of Commercial locations.Duties IncludeUtilize managerial skills in planning, organizing, coordinating, and controlling all aspects of the Commercial Tire and Service sales process through the assigned MTS Commercial Sales Representatives. Specifically, this associate will manage our Commercial Tire and Service sales efforts in alignment with corporate profit goals determined by management. This will be done through a complete assessment of personnel, sales activities, customer base, and current associated sales and training programs. Develop specific Business Plans for sales activity and growth goals. This plan should include a Top customer priority target list for each location and an estimated budget for sales activities at all centers under direct responsibility. Facilitate customer contact on a frequent basis to assure 100% customer satisfaction and maximum retention. This will be achieved through direct customer contact at a variety of different venues.Forecast future sales trends and develop action plans for future incremental business growth and revenue generation.Protect corporate assets and limit any controllable liabilities or claims.Consistently create accountability throughout the store chain to create an autonomous, self-managed, highly informed, highly motivated team that accepts challenges and rises toward achievement.Work closely with all levels of associates to ensure proper reporting procedure from daily Center activities.Daily review of set objectives and achievement status with management.Qualifications Strong oral and written communication skills Strong organizational / time management skills Basic command of Microsoft Word, Excel, and PowerPoint Ability to clearly and effectively communicate information in person, or through various media forms(Email, Go To Meeting, Phone Conference, General Assembly, or One on One) Strong social interaction skills within internal and external customer settings Provide exceptional customer service Access and put process and procedures in place Manage workflow, service tickets and dispatch over the road calls Ability to adapt to and communicate with a diverse demographic and job experience level Aggressive recruitment skills with demonstrated ability to effectively interview and hire Ability to multi-task with specific assignments or multiple duty responsibilities Ability to make quick and morally responsible decisions in accordance with company policy, established laws, and corporate guidelines without prejudice and with demonstrated sensitivity toward a diverse work force.Additional InformationAll your information will be kept confidential according to EEO guidelines.Equal Opportunity Employer

Keywords: Monro Muffler Brake, Kingsport , Commercial Center Manager, Other , Kingsport, Tennessee

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