Loan Servicing Specialist

Company: Bank of Tennesse
Location: Kingsport
Posted on: June 9, 2021

Job Description:

Your Role:As the Loan Servicing Specialist you will be responsible to perform necessary servicing functions during the life of the loan. Ensure loan file integrity and demonstrate a thorough knowledge of bank policies and procedures. This position requires the flexibility to work before or after normal business hours as necessary to meet deadlines and the needs of the Bank.Position Qualifications:To be successful in this role you must:Possess a High School diploma/GEDTwo-four years related experience and/or training requiredPossess a knowledge of basic accountingPossess proficient computer skills in order to operate various computer systems and softwareMust be self motivated and possess strong organizational skills in order to meet daily, weekly, and monthly deadlinesPossess strong attention to detailDisplay characteristics of a team playerPossess professional communication skillsBe service orientedPossess strong analytical skills with a high level of accuracy and efficiencyMust be a notary or willing to complete the notary trainingAbility to multi-task in a fast paced, ever changing environment Key Functions:In this position you will be expected to:Follow up on outstanding items on the various settlement accountsManage emails, including but not limited and various maintenance and research requestsApply and enforce compliance/regulatory mattersCommunicate with relationship managers and support staff on various topicsInvestigate and process participation payment rejectsSend audits to participating banks to assure balances matchSend payoff quotes and process payoffs receivedBalance, post, and wire participation paymentsInvestigate, communicate & process payment rejects by 10:30Review release deeds for accuracyProcess paid out loan files by preparing release deeds, noting of lien, etc. send for recording and return collateral to customer and send copies to imaging departmentMaintain collateral for file and send copies to imaging departmentPrepare monthly reports for blanket insurance coverage, Small Business Administration loans, etc.Post loan payments accurately & timelyMaintain department suppliesMaintain compliance with regulations and bank policies and procedures, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirementsProvide back-up support to Escrow Specialist as neededComplete other duties as assignedYour TeamThe Loan Operations Team is a division of Loan Administration which manages various aspects of loan origination, documentation and servicing. As a member of the Loan Operations Team, you will work closely with all divisions of Loan Administration to ensure data integrity throughout the lending process. This team is committed to providing exceptional support to our internal customers through timely communication and accurate documentation.Our CompanyEmployees of Bank of Tennessee share a common vision and are committed to achieving common goals through teamwork and leadership. Besides being an exciting and progressive financial leader, we offer plenty of employee recognition, idea sharing, and team spirit. Our team is given unlimited opportunity to discover new ways to deliver superior customer service. This exciting full time entry level position comes with a full benefit package and is designed to train and prepare you for a rewarding future.Your Organizational ImpactAs a member of the Loan Administration Team, you impact the success of our organization by making certain all servicing requests and requirements are completed in a precise and timely manner, ensuring that our external customer's personal information report as expected, without delaysPhysical RequirementsYou will regularly be sitting at a workstation, constantly operating a computer or other office machinery in order to complete your job functions. You will frequently be communicating with other employees, customers, vendors, etc. through various channels such as talking, listening, and typing. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Bank of Tennesse, Kingsport , Loan Servicing Specialist, Other , Kingsport, Tennessee