State of Franklin Healthcare Associates is currently seeking a
FULL-TIME LICENSED PRACTICAL NURSE (LPN) OR CERTIFIED MEDICAL
ASSISTANT (CMA) / REGISTERED MEDICAL ASSISTANT (RMA) to be a part
of our SoFHA OB/GYN Kingsport Team
Performs a variety of patient care activities to assist
physicians and nursing personnel.
Essential Duties and Responsibilities
- Patient Care
- Escorts patients to and from exam rooms, offices and treatment
rooms as appropriate.
- Maintains patient flow in order to help the provider be as
efficient as possible.
- Accurately records patient data prior to each provider visit,
including but not limited to, vital signs, height, weight,
allergies and medication.
- Administers subcutaneous and intramuscular injections ordered
by the provider.
- Obtains blood specimens from peripheral sites as needed and in
accordance with OSHA and universal precautions.
- Assists providers with minor surgical procedures and is
responsible for cleaning and sterilizing procedure room and
- Submits patient prescriptions electronically or by phone.
- Monitors phone and electronic message boxes and makes patient
calls as directed by providers.
- Requests and evaluates lab tests as indicated by patient status
and practice protocol and conveys results to patients as directed
by the provider.
- Schedules patients' tests, procedures, hospital admissions and
appointments as applicable.
- Compiles information and prepares reports.
- Maintains records.
- Participates in educational activities.
- Follows organizational policies and procedures, including State
of Franklin Healthcare Associates Compliance Manual, Code of Ethics
and Business Standards, HR Policies and Procedures Manual, Team
Member Handbook, OSHA Manual and any other policies or procedures
for the job function, department, location or clinic.
- Performs other duties as assigned.
Must be a graduate from a recognized certified/registered
medical assistant program.
Two (2) years of work experience, preferably in a clinic setting
preferred, but not required.
Certificates, Licenses, Registrations
Certificate as a Certified or Registered Medical Assistant.
Service: Demonstrates high standards of service to patients,
physicians, team members and other departments; remains calm when
faced with challenging or difficult situations; effectively
resolves service issues.
Quality: Work is thorough and accurate; offers ideas and
solutions to improve outcomes and enhance service; considers the
situation and relevant information before taking action;
effectively implements improvements.
Integrity: Acts with the highest levels of personal ethics,
honesty and accountability.
Performance: Applies job specific knowledge, skills and
experience to accomplish results; requires appropriate level of
supervision; work is completed in a timely manner; uses sound
judgement in decision-making; is reliable and dependable; utilizes
time and resources responsibly; complies with policies and
procedures; work area is organized, neat and clean.
Communication: Expresses facts and ideas in a clear, convincing
and organized manner; listens effectively; professional, respectful
and compassionate in communications with others; follows proper
channels of communication and shares essential information timely;
maintains appropriate confidentiality.
Teamwork: Builds and maintains effective working relationships;
recognizes strengths and contribution of others; manages and
resolves conflicts in a positive and constructive manner.
Leadership & Management: Sets and pursues key business
objectives; monitors performance indicators to deliver results;
inspires team to achieve goals; establishes realistic budget and
demonstrates fiscal accountability; manages resources to maximize
efficiency and effectiveness; creates atmosphere of teamwork and
effective communication; recognizes and effectively utilizes team
member skills and abilities; team members supervised demonstrate
competence, productivity and high morale.
Work is performed in a medical office environment involving
contact with patients, physicians, staff, insurance carriers and
other business partners. Occasional local travel between work sites
and additional hours, including evening or weekend work, may be
up to 10 lbs
up to 25 lbs
up to 50 lbs
Additional Physical Requirements or Comments:
State of Franklin Healthcare Associates reserves the right to
alter, change or modify this job description at any time, with our
without notice. The duties and responsibilities contained herein
are considered representative, but not necessarily all-inclusive,
of the duties and responsibilities, which may be required of a job
incumbent. All other categorizations contained herein are meant to
be representative of the general environment or working conditions
in which the job is performed.