Operational Sales Leader

Company: Bimbo Bakeries
Location: Kingsport
Posted on: May 31, 2021

Job Description:

Job Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.

The Operational Sales Leader (OSL) is responsible for achieving sales and freshness growth, people growth, market share growth, and brand health by leading the execution of DSD Excellence, ensuring critical market sales initiatives are developed, managed and executed effectively in the marketplace and ensuring the establishment, maximization and attainment of world-class sales centers that enable effective product pickup and delivery and demonstrates ownership of and engagement in the marketing strategies and vision of the Company’s brands.

The OSL will lead execution of the sales Direct Store Delivery Excellence (DSDE) Playbook throughout the operational work streams in service of the Frontline sales people with the objective of driving growth of the business and of people.

The OSL will use leadership and sales expertise to deliver world-class sales, meeting clients’ critical needs and providing nutritious and delicious baked goods and snacks for all Americans. Take pride in the platform to foster the personal and professional growth of the team within a highly productive and deeply humane purpose.

Key Job Responsibilities:

Mindsets & Behaviors

Embraces, embodies and leads DSDE practices and act upon the vision and values of BBU on a daily basis

Exemplifies the characteristics of BBU and its Brands and extend those brand values through daily activities and leadership at the sales centers

Leads sales center team and sales team to be accountable to DSDE standards and performance targets and execution of sales centers procedures and programs

Fosters an atmosphere of continuous improvement to include the development of self, teams, and work processes. Embraces the value of feedback received via the coaching process and takes appropriate actions that result in constructive change

Empowers and holds team accountable to successfully complete Leader Standard Work

Roles & Responsibilities

Leads a world-class sales center, creating an environment that enables the sales team to efficiently and successfully attain and deliver BBU’s products and that advances engagement in the marketing strategies and vision of BBU’s brands

Delivers on key performance indicators for sales, returns and other controllable expenses (product flow, inventory and labor) in order to achieve the key objectives for assigned sales area

Engages and develops core competencies in sales center associates through training, coaching, mentoring, and consistent performance feedback

Holds frontline sales professionals accountable for meeting key performance targets; execute procedures and programs to increase team productivity, team effectiveness, & quality of work

Partners with team on order, route and store execution plans to help achieve yearly sales goals

Engages with team on a weekly basis including order management, daily inventory distribution, merchandising, promotional activity & holiday planning

Drives order management disciplines. Focused on order and distribution planning per the order management playbook

Engages sales professionals in all facets of planning route sales activity, the dissemination of all sales promotional communication, and the delivery of sales data to facilitate the sales promotion

Ensures availability and manages procurement of all point of sales material needed to properly execute merchandising, promotional activity, holiday planning, and customer requests

Manages the day to day operation of Bakery Outlet Stores as needed.

Recruits sales professionals and supports the development of route split strategies and route productivity initiatives

Manages the recruiting, including providing realistic job previews, orientation, long-term on-onboarding and weekly scheduling of merchandisers.

Manages overtime and temp labor costs

Maintains accounts receivable, payment due balances, and Scan Based Trading accounts per policy

Achieves the sales centers’ safety goals; deliver on safety awareness programs to eliminate unsafe acts, eliminate workplace injuries, and lead local organization to achieve the goal of zero injuries.

Maintains and ensures compliance with Food Safety in alignment with Grupo Bimbo standards

Additional duties as assigned

Support of Selling Capabilities

Achieves KPIs for sales centers including revenue, returns, and safety, and assists sales team in achieving its' KPIs of Variable Contribution Margin (VCM), market time, and display execution

Leads effective and efficient receiving, order picking and loading processes to support sales growth

Partners with supply chain to achieve OTIF (on-time, in-full) targets to drive engagement and execution effectiveness

Owns effective management of point of sale material to ensure proper and strategically targeted inventory levels to support demands in the market/marketing campaigns that provide an effective return on investment (ROI) and minimize waste

Ensures communication of appropriate customer plan and team performance information to drive better execution in store

World-Class Sales Centers

Owns Sales Center(s) and all operational aspects of day to day operations.

Leads team in execution of DSDE Best Practices to ensure a world-class sales center and brand stewardship

Leads BBU product accountability process to achieve target

Ensures effective product recovery and donation to our communities

Ensures fleet meets DSDE standards for safety, brand decaling and IBP identification.

Keywords: Bimbo Bakeries, Kingsport , Operational Sales Leader, Other , Kingsport, Tennessee