Direct Support Professional
Company: Support Solutions
Posted on: January 13, 2021
Direct Support Professional
- Paid Training
- Paid Time Off (PTO)
- Competitive Wages
- 8 Paid Holidays per year
- 401K Program
- Medical Insurance
- Prescription Drug Coverage
- Dental Insurance
- Vision Insurance
- Life Insurance
- Employee Assistance Program
- Bereavement and Jury Duty
- Employee of the Month Award
The position involves providing support to individuals with
disabilities, empowering them to lead self-directed lives, and
providing them with opportunities to develop/ maintain skills that
enhance the quality of their lives. Our mission is to ensure that
supported persons are happy, healthy and safe in an environment
where they can enjoy life to the fullest extent possible.
In order to perform this job successfully, an individual must be
able to perform each essential function satisfactorily. Reasonable
accommodations may be made to enable qualified individuals with
disabilities assistance with performing the essential functions of
- Supports the person supported with personal care and daily
routines, and in achieving outcomes from the Individual Support
Plan. The ISP provides an overall view of the person and their
goals, as well as the specific supports and services they need to
be happy, healthy, and safe, in an environment where they can enjoy
life to the fullest extent possible.
- Understands and practices Support Solutions' philosophy and
values in interactions with the person supported and community
members by using language and actions that respect the worth and
dignity of people at all times, connecting the person supported to
preferred activities and experiences of their choice, and ensuring
that the person supported is empowered to make decisions and to
lead a life that is as self-directed as possible.
- Helps the person supported become integrated with the community
by providing person centered supports that assist people to seek
their dreams, establish significant relationships and be connected
to their communities.
- Assures safe transport and accompanies the person supported as
needed to events, job sites, and medical appointments utilizing
Support Solutions' company vehicles, personal vehicles, or public
transportation. This would include securing alternate
transportation in instances where an unpaid support transports a
person supported who presents a safety concern.
- Ensures proper use of the person supported and agency resources
including but not limited to personal funds, vehicles, buildings,
utilities, telephones, money, equipment, food and
- Attends all training meetings assigned by Support
- Cooks and provides meals based on scheduled menus.
- Performs daily activities or teaches the person supported to do
so, such as activities of daily living skills and other personal
skills that work toward achieving independence.
- Consistently works and documents improvement toward meeting
- Utilizes electronic records system including completing daily
shift notes as required by funding entities.
- Ensures customer satisfaction by following the Customer Service
Standards when interacting and communicating with persons
supported, their families, conservators, vendors, ISCs, Case
Managers, and others.
- Oversees storage and administration of medications.
- Provide assistance to the person supported in their personal
grooming, as desired by the person. Support the person to perform
these personal grooming activities with independence, as
- Provide assistance to the person supported to keep the house
clean and do laundry, as desired by the person.
- Protects confidentiality of person supported.
This job description does not list all the duties of your job. You
may be asked by Supervisors, Managers or designated and/or
authorized staff to perform other duties. You will be evaluated in
part based upon your performance of the tasks listed in the job
description. Support Solutions reserves the right to revise this
job description at any time. The job description is not a contract
for employment and either you or Support Solutions may terminate
employment at any time, for any reason.
Must be 18 years of age and able to read and write effectively.
Must have a valid driver's license and maintain a valid driver's
license and acceptable driving record throughout employment with
SS. Must meet state and local requirements regarding criminal
background check, sexual offender check, abuse registry, drug
screening and felony offender listing. Must meet all training
requirements and keep training current.
KNOWLEDGE, SKILLS & ABILITIES:
- Effective verbal and written communication skills
- Effective organizational skills, able to complete heavy
workloads within established time frames, and perform with frequent
interruptions and/or distractions
- Effective interpersonal skills, able to establish and maintain
cooperative working relationships with others, ability to interact
appropriately with others in various contexts and purposes
- Must be able to practice confidentiality in all matters
pertaining to clients and employees
- Can perform a variety of duties, often changing from one task
to another, in a job that may require significant differences in
technology, techniques, environmental factors, physical demands, or
Employee must provide any medical records to comply with
regulations required by a governing entity and Support Solutions
policy. Examples include: TB Skin tests, HEP B vaccinations and Flu
The physical demands described here are representative of those
that must be met by the employee to successfully perform the
essential functions of this job. This position is either part time
or full time and may require additional hours over 40 per week.
This position works primarily in a home environment, but is also
required to be with supported individuals in community settings,
work settings, outdoor activities, etc.
Body Positioning: The employee is regularly required to stand
and/or walk for prolonged periods of time. She/he may also be
required to sit for short or long periods of time while completing
other duties and responsibilities. There is also a requirement to
be able to occasionally stoop, kneel, or crouch and to reach with
the hands and arms. She/he must be able to drive/travel for short
periods of time to transport supported person to appointments and
community outings and to attend meetings, and trainings.
Body Movements: The employee must have a full range of body
movements including the use of his/her hands, feet, and limbs to
perform CPR compressions, abdominal thrusts, CPI (The Crisis
Prevention Institute is an international training organization that
specializes in the nonviolent crisis intervention training designed
to teach best practices for managing difficult situations and
disruptive behaviors..) techniques, or to pursue on foot a person
to prevent them from injury, etc. The ability to bend the body, to
reach for objects, and to crouch/stoop, and climb when needed are
Body Senses: The employee must have command of all five senses:
sight, hearing, touch, smell, and taste. Specific vision abilities
required include close vision, distant vision, and depth
perception. These vision requirements in each area must be
sufficient to shift in focus from reading documents to using a
computer or tablet for data entry and operating a vehicle. There is
also a requirement to talk and listen for prolonged periods both on
the telephone and face to face.
Keywords: Support Solutions, Kingsport , Direct Support Professional, Other , Kingsport, Tennessee
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