KingsportRecruiter Since 2001
the smart solution for Kingsport jobs

Experienced Tax Associate

Company: Intuit
Location: Kingsport
Posted on: November 23, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

* Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

* Prior tax preparation experience in a tax practice or retail setting required.

* PTIN required

* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

* Strong customer service skills with ability to empathize and instill confidence

* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

* Strong Research skills and the ability to quickly use online resources to find answers

* Critical thinking and problem solving

* Persistence and determination

* Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

* Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

* Compiling/preparing tax returns for TurboTax Customers

* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

* Communicate directly with the customer as needed

* Coordinate customer meetings and follow-up

* Communicate updates to credentialed tax experts on assigned customers

* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review

* High quality customer interactions and experiences

* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

* Proficient with technology and solid knowledge of computer operations and software.

* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

* Document customer interactions

* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Kingsport , Experienced Tax Associate, Other , Kingsport, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Hair Stylist (License Required) - Northwest Plaza
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips
Location: Knoxville
Posted on: 11/29/2020

Hair Stylist (License Required) - Millertown
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips
Location: Knoxville
Posted on: 11/29/2020

Intuit: Credentialed Tax Expert - Cpa, Enrolled Agent Or Practicing Attorney - Seasonal Remote
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Knoxville
Posted on: 11/29/2020


Remote Tax Advisor - CPA, Enrolled Agent or Attorney
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Knoxville
Posted on: 11/29/2020

Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Knoxville
Posted on: 11/29/2020

Driver Helper
Description: UPS is hiring individuals to work as temporary, seasonal Driver Helpers . This is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically (more...)
Company: United Parcel Service
Location: Knoxville
Posted on: 11/29/2020

Hair Stylist (License Required) - Sherrill Hill Center
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips
Location: Knoxville
Posted on: 11/29/2020

Hair Stylist (License Required) - Halls Crossroads
Description: Stylist At Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips
Location: Knoxville
Posted on: 11/29/2020

Intuit: Virtual Active Cpa, Enrolled Agent Or Tax Attorney - Seasonal Income
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Knoxville
Posted on: 11/29/2020

Assistant Store Manager
Description: The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently (more...)
Company: SPECTRUM
Location: Knoxville
Posted on: 11/29/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Kingsport RSS job feeds