KingsportRecruiter Since 2001
the smart solution for Kingsport jobs

Work From Home - Experienced Tax Expert I

Company: Intuit
Location: Kingsport
Posted on: November 21, 2020

Job Description:

OverviewIf you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Kingsport , Work From Home - Experienced Tax Expert I, Other , Kingsport, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Border Patrol Agent
Description: Find your calling. Protect your country. Apply now. Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting
Company: U.S. Customs and Border Protection
Location: Knoxville
Posted on: 12/4/2020
Shift Supervisor
Description: Shift Supervisor At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customers day. (more...)
Company: JRN Inc.
Location: Knoxville
Posted on: 12/4/2020
CDLA Team Driver Jobs: Earn up to 80 CPM!
Description: Team Drivers: HUGE 30,000 Sign On Bonus/split with TONS of miles 1,000 Holiday
Company: US Xpress
Location: Knoxville
Posted on: 12/4/2020
Salary in Kingsport, Tennessee Area | More details for Kingsport, Tennessee Jobs |Salary

Licensed Practical Nurse (LPN/LVN) PRN
Description: Job Description : Guardian Healthcare Providers Inc. is a trusted staffing solutions partner providing healthcare personnel to specialized
Company: Guardian Healthcare Providers
Location: Knoxville
Posted on: 12/4/2020
CDL A Team Truck Drivers
Description: Team Drivers: HUGE 30,000 Sign On Bonus/split with TONS of miles 1,000 Holiday
Company: US Xpress
Location: Knoxville
Posted on: 12/4/2020
Class A CDL Truck Drivers
Description: LIMITED TIME U.S. Xpress is offering NEW dedicated opportunity with
Company: US Xpress
Location: Knoxville
Posted on: 12/4/2020
CDL-A Flatbed Truck Driver
Description: CDL-A OTR FLATBED TRUCK DRIVER JOBS Get Flexible Home Time amp Earn More - Like 1,200 Weekly Pay 2020 Peak Season Bonus Get 0.02 more per mile for dispatched miles driven between October (more...)
Company: Roehl Transport Inc
Location: Knoxville
Posted on: 12/4/2020
LPN
Description: Job Description : Guardian Healthcare Providers Inc. is a trusted staffing solutions partner providing healthcare personnel to specialized
Company: Guardian Healthcare Providers
Location: Knoxville
Posted on: 12/4/2020
Licensed Practical Nurse (LPN/LVN) PRN
Description: Job Description : Guardian Healthcare Providers Inc. is a trusted staffing solutions partner providing healthcare personnel to specialized
Company: Guardian Healthcare Providers
Location: Knoxville
Posted on: 12/4/2020
LPN
Description: Job Description : Guardian Healthcare Providers Inc. is a trusted staffing solutions partner providing healthcare personnel to specialized
Company: Guardian Healthcare Providers
Location: Knoxville
Posted on: 12/4/2020

Log In or Create An Account

Forgot password?

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Kingsport RSS job feeds