KingsportRecruiter Since 2001
the smart solution for Kingsport jobs

Tax Associate

Company: Intuit
Location: Kingsport
Posted on: November 16, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.- You'll advance our goal of -Powering Prosperity Around the World- by providing expert guidance and explanations of tax and technical terms to our customers.- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence-Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers-
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers-Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences-Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions-Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Kingsport , Tax Associate, Other , Kingsport, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Cleared Security Officer (Part Time) - Holston AAP
Description: Constellis was established in 2010 by a group of operators and investors who sought to combine best-in-class brands, assets and people within the complex risk management industry. Today, the leading provider (more...)
Company: Constellis
Location: Kingsport
Posted on: 11/25/2020

Registered Nurse (RN) Oncology
Description: Overview Do you want to be a part of a family and not just another employee Are you looking for a work environment where diversity and inclusion thrive Submit your application today and find out what (more...)
Company: Mission Hospital
Location: Hickory
Posted on: 11/25/2020

Registered Nurse (RN) Vascular Surgery
Description: Overview There s a place for you at Mission Health. Eligible for 10,000 Sign on Bonus for offers accepted by 12/31/2020. Payout is in the first paycheck with a 2 year committment to Mission Health (more...)
Company: Mission Hospital
Location: Hickory
Posted on: 11/25/2020


Machinist (91E)
Description: When a Soldier needs a part made or repaired right away, they look to Machinists for assistance. Army National Guard Machinists utilize their knowledge, skills, and expertise to repair broken parts, modify (more...)
Company: Army National Guard
Location: Hickory
Posted on: 11/25/2020

Registered Nurse (RN) Interventional Radiology
Description: Overview Radiology Nursing at Mission Hospital Interventional Radiology - Procedural - Registered Nurse This position has a call requirement. Call response time requirement is 30 minutes This is an exciting (more...)
Company: Mission Hospital
Location: Hickory
Posted on: 11/25/2020

Registered Nurse (RN) NICU
Description: Overview Neonatal Intensive Care Unit NICU at Mission Hospital Registered Nurse - Full-Time - Nights Western NC regional referral center serving 18 counties. We provide quality, Family-Centered Care (more...)
Company: Mission Hospital
Location: Hickory
Posted on: 11/25/2020

Stryker Systems Maintainer (91S)
Description: Stryker Vehicles are fast, highly-mobile combat vehicles used by the military to triumph on the battlefield. As a Stryker Systems Maintainer for the Army National Guard, you will be responsible for keeping (more...)
Company: Army National Guard
Location: Hickory
Posted on: 11/25/2020

Registered Nurse (RN) Renal PRN
Description: Overview Do you want to be a part of a family and not just another employee Are you looking for a work environment where diversity and inclusion thrive Submit your application today and find out what (more...)
Company: Mission Hospital
Location: Hickory
Posted on: 11/25/2020

Registered Nurse (RN) Trauma Care Step Down
Description: Overview Do you want to be a part of a family and not just another employee Are you looking for a work environment where diversity and inclusion thrive Submit your application today and find out what (more...)
Company: Mission Hospital
Location: Hickory
Posted on: 11/25/2020

CDL-A Flatbed Truck Driver Jobs
Description: CDL-A Flatbed Drivers Earn Up To 1,200 Weekly Minimum Pay NEW Driver Appreciation Pay Join Montgomery Transport, where we offer CDL-A truck drivers a promising flatbed career with industry-leading (more...)
Company: Montgomery Transport
Location: Kingsport
Posted on: 11/25/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Kingsport RSS job feeds