Kingsport Full Time Teller
Posted on: March 4, 2020
Specific information related to the position is outlined below.
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application process, please request a reasonable accommodation by
emailingAccessibility or by calling . This email inbox is monitored
for reasonable accommodation requests only. Any other
correspondence will not receive a response. Regular or Temporary:
Regular Language Fluency: English (Required) Work Shift: 1st shift
(United States of America) Please review the following job
description: Participate in daily operational function of Branch,
being responsible for delivery of superior quality service while
adhering to corporate, regulatory and audit guidelines. Provide
timely and efficient completion of client transactions while
maintaining accurate records and thorough proper handling of all
monies assigned. Deliver superior quality service in-person or by
phone, identifying and understanding the clients financial needs.
Proactively engage clients in conversation, assisting with making
appropriate product recommendations, opening and servicing basic
accounts or referring the client to a financial partner. Note:
Branch Banker levels I and II will be differentiated primarily
based upon experience and operational and servicing complexity.
Branch Banker levels I and II will generally be asked to provide
basic sales and service support to clients. Essential Duties and
Responsibilities: Following is a summary of the essential functions
for this job. Other duties may be performed, both major and minor,
which are not mentioned below. Specific activities may change from
time to time. 1. Perform transactions such as accepting deposits
and loan payments, verifying cash and endorsements, cashing checks
within limits and obtaining further authorization when necessary,
issuing money orders, cashiers checks and redeeming savings bonds.
2. Perform more complex transactions (with assistance as necessary)
such as: a. large commercial deposits; b. close out transactions;
c. cash advances. 3. Provide professional client service, which
includes, but is not limited to: performing accurate transactions,
welcome the client, smiling, using the clients name during the
transaction, and thanking each client for his or her business. 4.
Handle proportionate volume of work based on branch demands. 5.
Adhere to internal controls, operational procedures as outlined in
Branch Operations Manual (BOM), and risk management policies. Stay
abreast of all changes in policies and procedures to ensure
compliance with current guidelines. 6. Support team sales process
by making client calls, checking for client offers, and identifying
client needs or opportunities fulfilling the need or referring the
client to the appropriate branch team members or specialist. 7.
Ensures high-level of client service by performing basic client
service maintenance (e.g. account reconciliation, address changes,
stop payments, transfer, processing check orders). 8. Serve as
secondary (back-up) contact for new account openings and problem
resolution, cross-selling or referring applicable products and
services to clients and prospects. 9. Continue to grow in role and
support team sales efforts by attending weekly sales, service, and
product knowledge meetings. 10. Responsible for attending
applicable training classes and completing computer-based training.
Required Skills and Competencies: The requirements listed below are
representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. 1. High School
diploma, or equivalent education and related training 2. Excellent
interpersonal and communication skills, including a desire to
interact with clients and prospects 3. Ability to master personal
computer (PC) keyboard and software skills necessary for branch
automation 4. Ability to multi-task under time restraints 5.
Ability to speak fluent English 6. Ability to complete Bank
training required for Branch Bankers 7. Ability to lift a minimum
of 30 lbs 8. Demonstrated proficiency in basic computer
applications, such as Microsoft Office software products 9. Ability
to work weekends and/or extended hours and regular; reliable
attendance is critical 10. Ability to travel, occasionally
overnight Desired Skills: 1. Associates degree, or equivalent
education and related training. 2. One year of client sales or
service experience Truist supports a diverse workforce and is an
Equal Opportunity Employer who does not discriminate against
individuals on the basis of race, gender, color, religion, national
origin, age, sexual orientation, gender identity, disability,
veteran status or other classification protected by law. Drug Free
Workplace. Thank you for your interest in Truist! BB & T and
SunTrust have come together in a transformational merger of equals
to create Truist, the premier financial organization in the
country. You may notice references to our legacy company names, BB
& T and SunTrust, in places throughout this site. All such
references should be understood to refer to Truist moving forward
while we continue to transition to the Truist name. EEO is the
LawPay Transparency Nondiscrimination Provision E-Verify
Keywords: BankAtlantic, Kingsport , Kingsport Full Time Teller, Other , Kingsport, Tennessee
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