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Recruiting Administrator

Company: ITx Companies
Location: Kingsport
Posted on: September 19, 2022

Job Description:

Recruiting Administrator

Call Center/Customer Service - Kingsport, TN

Who we are:

ITx Companies is a contact center located in downtown Findlay, Ohio and Kingsport, Tennessee. Our Patient Advocates call our client's patients with outstanding medical balances and help them setup payments to resolve them, answer questions about the balances, and report issues back to the health systems. We have a unique, yet simple concept that achieves great results. Being kind and friendly goes a long way! Our training is designed to ensure our Patient Advocates are performing at a high level of customer service to achieve rewarding results. We have a great team based work environment, and we feel good about the work we do and the careers we are building!

What we'll love about you:

  • High school diploma or equivalent education required, college level preferred
  • Strong experience in recruiting required including creating and running recruiting campaigns and interviewing to make hiring decisions.
  • High emotional intelligence: ability to empathize while leading conversation
  • Ability to think and work independently on driving recruiting needs and hiring goals while providing updates and accountability to People Services Senior Leadership
  • Proficient in Microsoft products as well as your ability to use a computer
  • Previous public speaking/presenting and training experience preferred
  • Positive, get the job done attitude and passion to help patients
    What you'll do:
    • Take ownership of and manage full cycle recruiting process to meet the various staffing goals across all levels within multiple business units
    • Establishes recruiting requirements by studying organization plans and objectives; meeting with leaders to discuss needs while building applicant sources by research and working with the community in all office locations.
    • Determines applicant requirements by studying job description, job qualifications, and interviewing applicants.
    • Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours
    • Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks
    • Develop and implement strategic initiatives for recruiting diverse talent, including community events and engagement
    • Track and report key metrics designed to measure and predict staffing activity
    • Take on administrative activities and provide administrative support to the People Services team
      We are always looking for great people to join our team, so if you are passionate about customer service, enjoy working with a fantastic team, and are motivated to make a difference in patients' lives every day then apply today with ITx Companies!

Keywords: ITx Companies, Kingsport , Recruiting Administrator, Human Resources , Kingsport, Tennessee

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