KingsportRecruiter Since 2001
the smart solution for Kingsport jobs

Customer Service Delivery Tech Expert - Part-Time ($17/hr) + 1 Bonus

Company: Asurion
Location: Knoxville
Posted on: May 26, 2019

Job Description:

Customer Service Delivery Tech Expert - Part-Time $17/Hr + $1,000 Sign-On Bonus After 90 Days of Employment Mileage Reimbursement Monthly Phone Stipend Hours: 3:45 p.m. - 9:00 p.m. Forward Stocking Location: 1330 Mitchell Street - Knoxville, TN 37197 Our team of Experts keeps our customers connected by bringing replacement devices and in-person tech support directly to them wherever they are - home, office, or even a local coffee shop. Our Experts help customers set up their devices with things like email, apps, and basic troubleshooting while delivering our award-winning, personalized customer resolution experience. What you'll be doing: When a customer's device is lost, broken, or stolen, we provide a replacement device within 24 hours, plus premier tech support to get them up and running again. Provide in-person device setup and tech support for customers' smart phones, tablets and/or other consumer electronics. Resolve operational issues on customers' devices, other equipment, and connectivity while offering education and device optimization suggestions. Meet with customers face-to-face at the customers' home location Learn details of Smart Home Support and gain an understanding of each customer's technology in order to suggest protection/tech support solutions based on their needs. Meet or exceed key performance indicator metrics for performance measurements and sales goals Travel daily to and from the Forward Stocking Location and several customers' locations throughout a designated region. Drive own vehicle safely and responsibly to and from customer locations in a variety of situations including heavy traffic and inclement weather. If you're a good fit for the job, you'll be able to: Offer customers a value-added experience with premier customer service through relationship and rapport building Quickly identify and resolve technical issues ] Demonstrate empathy and assurance for the customer throughout the in-person session Utilize tools and resources to solve technical problems in a fast-paced environment. Ability to proactively adapt communication to the customers' technical skill level. Qualifications Prior experience in retail sales or customer service is preferred High school diploma required. Must have a valid driver's license and satisfactory driving record with at least 1 year of driving experience. Able to drive your own vehicle to and from the Forward Stocking Location and In-Home appointments up to 120 miles. Able to sit or stand for long periods of time (up to 2 hours). Able to interact with a customer's technology throughout their home. Able to interact face-to-face with Customers in their homes for extended periods of time. Able to lift a minimum of 30 pounds. Comfortable with exposure to dogs, cats and other pets that may be present in the customers' homes. CUS11763 - Knoxville - Tennessee - US - 2019/05/01

Keywords: Asurion, Kingsport , Customer Service Delivery Tech Expert - Part-Time ($17/hr) + 1 Bonus, Hospitality & Tourism , Knoxville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Dishwasher
Description: OverviewThe Dishwasher provides guest service by assuring that all tableware, glassware, chinaware, and cooking utensils are sanitary and clean. The Dishwasher is the person most responsible for making (more...)
Company: Cracker Barrel Old Country Stores
Location: Knoxville
Posted on: 06/20/2019

Dishwasher - Cedar Bluff
Description: Dishwasher - Cedar Bluff OverviewThe Dishwasher provides guest service by assuring that all tableware, glassware, chinaware, and cooking utensils are sanitary and clean. The Dishwasher is the person most (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Knoxville
Posted on: 06/20/2019

Sous Chef
Description: Overview br Do you want to gain leadership experience in a considerate team environment Are you looking for a creative outlet for your unrivaled talents and culinary passions Would you love enriching (more...)
Company: Resort Lifestyle Communities
Location: Knoxville
Posted on: 06/20/2019


Start Your Own Glam Gig and start earning insider discounts and 40% on your first order
Description: Build your own AVON Glam Gig from the comfort of your own home. Whether you are looking for a part-time
Company: Avon
Location: Asheville
Posted on: 06/20/2019

Retail Sales - Cedar Bluff
Description: Retail Sales - Cedar Bluff OverviewThe Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Knoxville
Posted on: 06/20/2019

Prep Cook - Knoxville Chili's
Description: Prep Cook - Knoxville Chili's Be A Part Of What's Trending At Today's Chili's.Make Money. Grow Your Career. Be a Chilihead. Our Heart of House Team Members are responsible for setting the pace for a great (more...)
Company: Chilis
Location: Knoxville
Posted on: 06/20/2019

Dishwasher - Strawberry Plains
Description: Overview br br The Dishwasher provides guest service by assuring that all tableware, glassware, chinaware, and cooking utensils are sanitary and clean. The Dishwasher is the person most responsible (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Knoxville
Posted on: 06/20/2019

Cook - Merchants Rd.
Description: OverviewThe Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. The Cook always uses Cracker (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Knoxville
Posted on: 06/21/2019

Executive Housekeeper
Description: Courtyard Knoxville Cedar Bluff 216 Langley Place Knoxville, Tennessee, 37922 United States Executive Housekeeper About McKibbon Hospitality From each thoughtful business partnership to the personal details (more...)
Company: McKibbon Hospitality
Location: Knoxville
Posted on: 06/21/2019

Sales Associate - Golf
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Knoxville
Posted on: 06/21/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Kingsport RSS job feeds