Chief Executive Officer

Company: American Society of Ophthalmic Administrators
Location: Knoxville
Posted on: May 7, 2025

Job Description:

JOB SUMMARY:Chief Executive Officer works with the Board of Directors to ensure the successful and productive running of the clinic and ancillary services. The position is responsible for leading the practice in strategic planning, clinical operations, staff/leadership development, and financial oversight/reporting. The position reports directly to the Board of Directors and leads the practice's senior management team.ESSENTIAL SKILLS AND ABILITIES:

• Ability to identify and develop business opportunities for the practice.
• Ability to analyze complex issues, develop creative solutions, and resolve difficult problems.
• Demonstrate a high degree of initiative, judgment, and discretion.
• Establish, maintain, and manage effective working relationships and handles delicate political situations.
• Build and maintain strong relationships with industry leaders, referring doctors, and business colleagues.
• Superior interpersonal and communication skills.
• Demonstrate organization skills with attention to detail.
• Strong quantitative and analytical skills.
• Ability to effectively communicate to individuals and groups, in writing and orally, with clarity and tact.
• Professional appearance and demeanor.KEY RESPONSIBILITIES:Business Planning
• Participates with the President, Board of Directors, and other senior management team members to develop and implement the practice's strategic plan.
• Develops a business plan for the practice in conjunction with the President. Makes recommendations for implementation, as well as timelines to be included.
• Monitors the regulatory, social, and economic changes in health care and presents recommendations to the Board of Directors based on an analysis of such information.
• Provides timely and accurate analysis of budgets, reports, and trends to assist the Board of Directors and senior leadership in performing their responsibilities.
• Identifies new opportunities for business growth and development to improve performance.
• Provides strategic financial input and leadership on decision-making issues affecting the organization, i.e., evaluating potential alliances acquisitions and mergers, payer strategies, and other partnering opportunities.
• Effectively manages legal matters. Minimizes legal liability for business operations, human resources, and financial/contractual areas by adequately negotiating leases, contracts, and maintaining other appropriate documentation.
• Serves as spokesperson for Practice and is the primary interface with business consultants (legal, accounting, management consultants).Financial Operations
• Works with the Board of Directors to prepare an annual budget. The budget process is initiated at the outset of the fourth fiscal quarter, with completion in the month before the next fiscal year.
• Analyzes and reports on the practice budget, providing financial performance vs. budgeted expectations to the Board of Directors.
• Reviews and analyzes monthly financial statements of the practice and related entities. Works with CPA firm to prepare an executive summary, along with the financial statement package, for presentation to the Board of Directors.
• Analyzes the cost/benefit ratio and feasibility of unique situations or opportunities for the practice.Personnel Management
• Responsible for the overall leadership and direction of the practice, overseeing senior-level managers' work, including Finance & Accounting, Clinic Operations, Human Resources, Marketing, and Compliance.
• Assures compliance with state and federal regulations such as OSHA, HIPAA, Affirmative Action, and other human resource issues.
• Resolves escalated patient complaints and complex staffing challenges or issues.
• Conducts periodic reviews of management personnel who report to the position.
• Develops an appropriate management infrastructure to improve communication and efficiency.
• Organizes regular meetings of the management team and office staff.
• Develops protocols and continuing education of staff.Practice Operations
• Supervises operations of the clinic, optical dispensary, and surgery centers, including financial planning, provider relations, and implementation of the strategic plan.
• Maintains a working knowledge of ophthalmology ICD-10, CPT coding, Medicare, and other third-party policies and procedures.
• Maintains a strong focus on improving operational efficiency and improving the profitability of the organization.
• Maintains an organization and communication system with the specific objectives of enhanced operating efficiency.
• Provides practice leadership to government programs such as Meaningful Use, PQRS, and the Merit-Based Payment System (MIPS) to ensure the practice is compliant with all regulations.
• Manages and coordinates physician recruitment activities, including negotiating contract terms for new doctors.
• Develops office protocols that assist with optimized clinical flow and efficiency.
• Ensures team has adequate training to provide outstanding care to patients.
• Demonstrates sophisticated knowledge of the eye care business.
• Oversees all insurance coverage, including malpractice, office contents and liability, life, disability, and business overhead (for the physicians), as well as any other practice related policies.
• Works on developing an in-depth knowledge of the area marketplace. This experience will include attendance at relevant industry conferences.
• Develops and maintains quality assurance guidelines to ensure compliance with Medicare and third-party payers.

• Minimum of 10 years of medical management experience in a senior leadership role.
• Bachelor's degree in health, business administration, or a related field.
• Master's degree in medical administration, business administration, or related field preferred.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
• Extensive managerial experience, including proven success in building and leading a high-performing, multi-disciplinary team. Ophthalmology experience is a plus.
• Working knowledge of standard accounting and finance principles and experience in developing and managing an operating and capital budget.
• Working knowledge of computer hardware and software. Experience with a fully integrated medical office software package, including electronic medical records, is necessary.
• Experience in negotiating general business and managed care contracts.
• Working knowledge of all relevant aspects of health care legislation, including but not limited to the Affordable Care Act and MIPS compliance/reporting.
• An equivalent combination of education, experience, and training to provide the knowledge, skills, and abilities required for the successful performance of the job's essential responsibilities.
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Keywords: American Society of Ophthalmic Administrators, Kingsport , Chief Executive Officer, Executive , Knoxville, Tennessee