Application Development and Tech Service Manager

Company: Eastman Chemical Company
Location: Kingsport
Posted on: February 25, 2021

Job Description:

Application Development and Tech Service Manager Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2019 revenues of approximately $9.3 billion and is headquartered in Kingsport, Tennessee, USA Job Overview As an Application Development and Technical Service manager, you are primarily responsible for supporting and growing the Eastman poultry and swine segments within US. Together with your colleagues in sales, marketing and R&D you work on developing new opportunities for Eastman products, and strengthening our image and presence as a leading supplier of organic acids in gut health and preservation & hygiene applications. Responsibilities:
--- Understand the customer's demands and challenges
--- Work closely with sales to support the business objectives in the region
--- Answer technical questions concerning Eastman products
--- Support the growth initiatives of Eastman's Animal Nutrition business through participation in market activation together with sales and marketing
--- Provide an excellent service to customers/distributors through product training and technical support
--- Train sales colleagues in the region on the technical and economical benefits of Eastman's product portfolio
--- Create technical materials (like papers, presentations, leaflets, brochures, trade-press articles) to support sales
--- Coordination of research and customer field trials with new and existing products
--- Participate in trade shows, conferences, exhibitions and other sector related events
--- Contribute acitvely in Segment Teams and associated growth efforts
--- Detect relevant business and/or technology trends and prepare a road map for growth
--- Provide insights into market development and customer needs to drive innovation (new products/new applications)
--- Serve as a technical lead in application development and and techical service projects
--- Liaise with our internal R&D department--
--- Build up external relationships with universities and research institutes
-- Qualifications
--- Master's degree in animal nutrition, animal production, animal health, veterinary science or similar
--- Minimum 5 years of relevant experience in animal feed/ feed additive industry in a customer-facing technical role
--- Demonstrable profound knowledge of animal health/animal nutrition/chemistry, expertise in organic acids is a plus
--- Excellent training skills and ability to create compelling presentations and write technical reports
--- Able to write animal trial protocols and interpret trial results--
--- Fluent in English, Spanish is a plus
--- Willing to undertake local and international travel (30-40%) Competences
--- Competent communicator
--- Strong listening and influencing skills
--- Flexible and pragmatic
--- Self-starter with ability to work autonomously
--- International orientated
--- Team player who gets on all levels of the organization
--- Positve attitude and ability to cope with change Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law. Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Keywords: Eastman Chemical Company, Kingsport , Application Development and Tech Service Manager, Executive , Kingsport, Tennessee