Research Manager - Strategy, Research, and Analytics
Company: Eastman Chemical Company
Location: Kingsport
Posted on: February 22, 2021
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Job Description:
Research Manager - Strategy, Research, and Analytics Founded in
1920, Eastman is a global specialty materials company that produces
a broad range of products found in items people use every day. With
the purpose of enhancing the quality of life in a material way,
Eastman works with customers to deliver innovative products and
solutions while maintaining a commitment to safety and
sustainability. The company's innovation-driven growth model takes
advantage of world-class technology platforms, deep customer
engagement, and differentiated application development to grow its
leading positions in attractive end-markets such as transportation,
building and construction, and consumables. As a globally inclusive
and diverse company, Eastman employs approximately 14,500 people
around the world and serves customers in more than 100 countries.
The company had 2019 revenues of approximately $9.3 billion and is
headquartered in Kingsport, Tennessee, USA Role Description The
primary role of the Research Manager II is to lead market research
projects, commissioned by Marketing Directors, Product Directors,
or other BLT members, and Strategy Teams, that provide the data and
insight needed for both tactical /short-term and strategic decision
making. The Research Manager has two secondary roles. One is to
mentor and develop Research Analysts in terms of research methods
and skills, as well as project planning and execution. The other is
to create and maintain a comprehensive, accessible, and up to date
Fact Bases as possible. This includes but is not limited to
building and maintaining market intelligence dashboards and
designs/executes research projects. This ensures that our business
and functional teams have the data/insights about markets,
customers, and competitors that they need to make both tactical and
strategic decisions.
The Research Manager II is expected to be experienced with all
relevant methods of research (primary, both quantitative and
qualitative, and secondary), as well as the selection and
management of research vendors. The research manager will
collaborate with cross functional partners to execute complex
projects with little to no direct guidance from the Research Team
Leader or from the Global Market Research Director
-- Accountabilities
--- EBIT and Cash Flow: Provide insights and market intelligence
through reports/dashboards & research projects that lead to formed
market and business choices
--- Growth: Support market and business strategies through market
research
--- Capabilities: Provides research subject matter expertise and
coaching to research analysts; navigates and owns personal career
development
--- Productivity: Plans projects and allocates time effectively to
meet deadlines; quickly adapts to shifts and resources and
priorities
--- Safety & Wellness: ensure an injury free workplace; maintain or
improve personal health
--- EBIT and Cash Flow: Provide insights and market intelligence
through reports/dashboards & research projects that lead to formed
market and business choices
--- Growth: Support market and business strategies through market
research
--- Capabilities: Provides research subject matter expertise and
coaching to research analysts; navigates and owns personal career
development
--- Productivity: Plans projects and allocates time effectively to
meet deadlines; quickly adapts to shifts and resources and
priorities
--- Safety & Wellness: ensure an injury free workplace; maintain or
improve personal health Responsibilities ROLE DESCRIPTION
The primary role of the Research Manager is to lead research
projects, commissioned by P&L and Strategy Teams, that provide
the data and insight need for both tactical/short term and
strategic decision making. The Research Manager has two secondary
roles. One is to support the development of Research Analysts in
terms of research methods and skills, as well as project planning
and execution. The other is to help the P&L and Strategy Teams
create and maintain as comprehensive, accessible, and up to date
Fact Bases as possible. JOB RESPONSIBILITIES
--- Assist the Research Team Leader or Strategy Director, to design
and launch research projects ensuring appropriate knowledge gaps
are filled to support tactical and strategic decisions
--- Identify potential sources of data, including pre-existing
studies
--- Evaluate potential research methodologies for gathering
particular types of data
--- Establish technical parameters for each research project
--- Scope projects, draft project charters and work plans for
research projects
--- Identify and qualify external research vendors, including
drafting RFPs, conducting initial negotiations with potential
vendors and conducting comparative analyses of vendor proposals
--- Translate business issues into researchable business
questions
--- Structure interviews that can provide definitive answers to
business questions
--- Lead the effort to gather the data, including: conduct
interviews with customers, subject matter experts, and provide
interview guides for other Eastman employees
--- Manage research vendors on a day to day basis
--- Assemble research data into well documented, easily searchable,
accurate databases
--- Create clear, complete, and insightful reports and
presentations
--- Ensure that all stakeholders understand the data, learnings,
and insights
-- Qualifications QUALIFICATIONS
--- Bachelor's Degree from an accredited college or university is
required
--- 3+ years of primary/secondary research
--- Experience developing research strategies which provide useful
insights to primary clients
-- Eastman Chemical Company is an equal opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status or any
other characteristics protected by law. Eastman is committed to
creating a powerfully diverse workforce and a broadly inclusive
workplace, where everyone can contribute to their fullest potential
each day.
Keywords: Eastman Chemical Company, Kingsport , Research Manager - Strategy, Research, and Analytics, Executive , Kingsport, Tennessee
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