Service Technician - Controls II

Company: MSS Solutions, LLC
Location: Arden
Posted on: February 14, 2026

Job Description:

Job Description Job Description As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Service Technician – Controls . If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore! A career at MSS is not just a job it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives. The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment. Role and Responsibilities Must have a minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems. Demonstrated ability and knowledge of a variety of electronic or digital controls systems with ability to test and make modifications in a variety of controls software system languages. Responsible for device testing (end-to-end), program downloading, equipment start-up and operations. Handle all day to day and escalated customer relation issues. Ability to interpret control drawings, plans and sequence of operations. Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations. Must be capable of performing preventive maintenance, modifications and repairs as outlined contractually or at the customer’s request. Ability to interface and consult with the customer during site assessments. Ability to recognize and assist with the development of client proposals for retrofits, upgrades or improvements to existing controls systems. Manage all aspects of small projects without the support of the Project Manager. Ability to represent the company to commercial, industrial and institutional customers. Ability to interface and communicate with customers to ensure a high level of customer satisfaction. Effectively documents work performed by completing necessary paperwork on each job to include: entering daily time, detailing scope of service progression, and maintaining an electronic database. Maintain customer satisfaction for continual company growth. Inventories parts, materials and labor per job. Willing to participate in company training and self-study to improve and maintain technical proficiency in program platforms. Complies with all company safety policies. Other such duties and responsibilities as assigned by the Company from time to time. Qualifications and Requirements Successful candidate(s) will possess a with a minimum of five (5) years of controls field experience. Programming capabilities may include, but not be limited to: Niagara platform, Johnson Controls, Trane and Honeywell Building Management Systems. Must be able to follow verbal and written instructions. Must be able to carry and move equipment and tools weighing up to 40 pounds. Must be able to work on lifts and ladders. Must possess hand tools. Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC). Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC). Valid driver’s license and acceptable driving record required. Must successfully pass a background check & drug test. High School Diploma or Equivalent preferred. Work Environment: Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places. Benefit Highlights At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include: Medical/Dental/Vision Insurance 401k with Employer Contributions PTO Paid Holidays Employee Assistance Program Long-term Disability Short-term Disability Flexible Spending Plan Health Savings Plan Additional Notes If you are unable to apply electronically and require an accommodation, please contact HRAdmin@msssolutions.com. MSS Solutions, LLC is an equal opportunity employer and a drug-free environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. MSS Employees, please visit the MSS Career Center or contact HR to apply.

Keywords: MSS Solutions, LLC, Kingsport , Service Technician - Controls II, Engineering , Arden, Tennessee