Bilingual Customer Service Specialist (Spanish)

Company: Sherwin Williams
Location: Elizabethton
Posted on: February 21, 2026

Job Description:

Sherwin-Williams, a global leader in the paint and coatings industry, is seeking a Bilingual Customer Service Specialist fluent in Spanish to join our dynamic retail operations team. This role is pivotal in providing outstanding customer service to our Spanish-speaking clients and assisting them in their purchasing decisions. You will be the face of Sherwin-Williams, ensuring all customer interactions are handled with professionalism and a high level of customer satisfaction. This position requires excellent communication skills, a passion for service, and the ability to multitask in a fast-paced environment. Provide accurate and timely assistance to customers in Spanish, addressing inquiries and resolving issues. Process customer transactions and handle cash and card payments. Maintain a thorough knowledge of Sherwin-Williams products and services. Assist in maintaining the visual and operational standards of the store. Support promotional campaigns and suggest additional products to meet customers’ needs. Document all customer interactions in accordance with compliance and training guidelines. Fluency in Spanish and English. Strong interpersonal and communication skills. Ability to operate relevant computer systems and software. Experience in handling transactions and cash register operations. Capability to work effectively in a team-oriented environment. Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Customer service certification (e.g., Certified Customer Service Professional (CCSP)) is a plus.

Keywords: Sherwin Williams, Kingsport , Bilingual Customer Service Specialist (Spanish), Customer Service & Call Center , Elizabethton, Tennessee