Regional Director: East Tennessee Hub

Company: Appalachia Service Project
Location: Johnson City
Posted on: February 19, 2026

Job Description:

Job Description Job Description Salary: About the Organization Appalachia Service Project, Inc. (ASP) is a Christian ministry, open to all people, that that inspires hope and service through volunteer home repair and replacement in Central Appalachia. ASP is a non-profit 501(c)(3) organization. Using the skills and efforts of thousands of volunteers, ASP provides critical home repair and replacement to low-income households in Central Appalachia. ASP values the Christian faith and service to others. In a spirit of Christian love and service, ASP accepts people right where they are, just the way they are. Individuals of all different faith backgrounds are welcome to apply for this position. ASP is committed to diversity and inclusion in the workplace. No one will be denied employment on the grounds of age, race, color, religion, national origin, sex, sexual orientation, gender identity, family status or differing physical or mental ability. Employment decisions will be based on merit, qualifications, and ability to perform the duties of the position for which employment is sought. About the Position The Regional Director position is part of ASPs Ministries Department and is responsible for leading the success of ASPs programming and overall mission operations in the communities of East Tennessee. This position reports to the Vice President of Field Operations and may also be a part of the Summer Management Team and/or the Fellows Leadership Team, as well as other aspects of the organization. This is a full-time position based in Johnson City, Tennessee. Irregular hours may be required. This role requires moderate travel between communities and areas in East Tennessee and Western North Carolina. This position will oversee, manage, and facilitate success in the areas of home repairs and new home construction, as well as readiness for, response to, and recovery from disaster incidents around the region. Job Responsibilities Overall Ensure the smooth-running operation of ASPs programming, out of the East Tennessee Hub in Johnson City to include, but not be limited to ensuring that all program operations are performing to high quality standards, are remaining on schedule, are within budget, and are delivering on all program/funding requirements. Ensure priorities and initiatives of ASPs programs in East Tennessee are carried out. Work with supervisor to ensure a staff structure that allows for efficient and effective delegation of tasks. Provide delegation and supervision of staff or Fellows as needed. Ensure the utilization of systems that streamline quality performance while also mitigating risk and maximizing safety. Represent ASP or ensure ASPs presence at consortium and fraternal organization meetings, community gatherings, conferences, and other public and partnership events, as needed. Communicate relevant updates to supervisor regularly. Act as a link between field operations, office staff, and management. Work with supervisor and staff to set, track, and achieve realistic and proactive programmatic goals. Analyze volunteer, family, and staff feedback; plan for adjustments and improvements, as needed. Staff Management Ensure that all staff and Fellowsare familiar with the tasks and projects they are responsible for managing and understand the importance and end-goal of each task and each project. Train ASP staff, Fellows, volunteers, and others in quality construction processes, procedures,and oversight. Help foster an environment for open communication among program staff. Serve as a positive role model for staff in community, organization, completion of tasks, and personal and professional growth. Support and nurture the spiritual development of all staff. Actively support the vocational discernment curriculum of any Fellows in service to the East Tennessee THRIVE Program. Construction & Field Operations Ensure that ASPs East Tennessee Hub is equipped and ready to continue expanding construction operations (home repair and new construction), receive and facilitate volunteers, and respond to disaster incidents, as needed. Work with supervisor, staff, and other ASP personnel to ensure the Appalachian Highlands Volunteer and Training Center is maintained at or above a clean and acceptable standard, once it is complete and available for use. Ensure continuous, effective, and timely communications with other staff, departments, and programs across all of ASP, to support and assist work happening in the field including, but not limited to: the Volunteer, Accounting, and Advancement Departments. Support the planning, preparations, and set up of local Summer Repair Program efforts, as needed. Case Management Ensure proper, timely, and accurate communication with prospective and current clients. Ensure collection and maintenance of required paperwork, pictures, and records for all cases and projects. Funding and Compliance Ensure the program is properly budgeted and resourced. Assist in program specific fundraising efforts and grant writing, as needed. Build upon current partnerships for volunteers, funders, contractors, and community support. Ensure financial accounting and reporting is accurately processed as needed for accounts payable, accounts receivable, and general financial tracking. Ensure performance expectations and reporting from funding sources are met. Approve program related expenditures and expense allocations up to the amount allowed for this position. Ensure accuracy, ethics, and budget compliance for transactions. Administrative Ensure the maintenance of thorough, electronic, and hard-copy documentation for each family, home, project, and grant. Ensure any program procedure manuals are kept up to date. Seek out applicable training opportunities to enhance skill and knowledge. Adhere to all organizational, programmatic, and other budget guidelines. Prepare for and participate in ongoing evaluation processes. Other Support and nurture the continuous personal, professional, and/or spiritual development of staff and Fellows, including the facilitation of trainings, cross-trainings, and growth opportunities. Adhere to organizational and departmental core values, expectations, guiding principles, mission, vision, and budget guidelines. Anything else that contributes to the smooth-running operation of ASPs mission and other duties as assigned by supervisor. Qualifications ASP uses our Core Values as an evaluation tool in our selection process, which can be found at this link:Core Values. Required: Willingness to work in a Christian environment. Responsible work habits as outlined in the Ministries Department Core Values and Expectations(attached). Strong knowledge and expertiseinconstruction business management, and construction processes. Ability to work with, train, advise and assista variety of volunteers and staff. Excellent written and oral communication skills. Highly motivated, self-starter, creative, problem-solver, and dedicated. Experience in programmatic, staff, and/or personnel management. Ability to work on a team and autonomously. Computer literacy. Desired: Bachelors Degree. Experience in residential construction management. Experience with case management. Experience in fundraising, grant writing/reporting, financial/donations management. Experience in local disaster response, preparedness, and long-term recovery. Experience with ASP or a similarservice-focusedprogram. Other Requirements: Valid drivers license and driving record that is acceptable to ASPs insurer. Regional travel is expected, some overnights may be necessary. This role may require occasional weekend or holiday work. Satisfactory results on a thorough background check. Salary and Benefits ASP provides a market-based salary and generous employee benefits program including: Comprehensive medical, dental, and vision insurance offered for employee and family Life insurance, retirement plan, medical spending plan and other typical benefits Generous holiday, vacation, personal and sick time away based on ASP policy in effect at time of employment Phone and laptop provided for work use ASP vehicle available for frequent local and regional business travel

Keywords: Appalachia Service Project, Kingsport , Regional Director: East Tennessee Hub, Administration, Clerical , Johnson City, Tennessee