KingsportRecruiter Since 2001
the smart solution for Kingsport jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Kingsport
Posted on: January 10, 2021

Job Description:

Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year? If you're a tax professional, we need you to help our customers complete thier taxes using TurboTax. You?ll advance our goal of ?Powering Prosperity Around the World? by providing expert guidance and explanations of tax and technical terms to our customers. You?ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring

  • Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.
  • Prior tax preparation experience in a tax practice or retail setting required.
  • College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax
  • Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules
  • PTIN required
  • Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA
  • Strong customer service skills with ability to empathize and instill confidence
  • Ability to work within a team to assist in preparation of accurate tax returns in a timely manner
  • Strong Research skills and the ability to quickly use online resources to find answers
  • Critical thinking and problem solving
  • Persistence and determination
  • Willingness to utilize audio/visual tools to communicate with customers
    • Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well
    • Friendly and reassuring on camera
    • Bilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assoc How you will lead
      • This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns
      • Compiling/preparing tax returns for TurboTax Customers
      • Gathering/organizing and accurately entering customer data in the federal and state tax returns for review
      • Communicate directly with the customer as needed
      • Coordinate customer meetings and follow-up
      • Communicate updates to credentialed tax experts on assigned customers
      • Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations
      • Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries
      • Will interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
        • Accurate and complete customer data entered in tax returns for credentialed tax expert review
        • High quality customer interactions and experiences
        • Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions
        • Proficient with technology and solid knowledge of computer operations and software.
        • Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer
        • Document customer interactions
        • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Kingsport , Virtual Experienced Tax Associate, Accounting, Auditing , Kingsport, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Earn cash this Winter. Deliver with Uber!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Sevierville
Posted on: 01/21/2021

Earn cash this Winter. Deliver with Uber!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Blountville
Posted on: 01/21/2021

Earn cash this Winter. Deliver with Uber!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Andersonville
Posted on: 01/21/2021


89A Ammunition Stock Control and Accounting Specialist
Description: It's up to you to keep the back of house stocked and ready to go at a moment's notice. As an Ammunition Stock Control and Accounting Specialist for the Army National Guard, it will be your responsibility (more...)
Company: Army National Guard
Location: New Tazewell
Posted on: 01/21/2021

Earn cash this Winter. Deliver with Uber!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Knoxville
Posted on: 01/21/2021

Night Auditor
Description: What Makes a McKibbon Hotel Front Desk Night Auditor The hotel front desk night auditor is the main person to interact with guests during the overnight hours, typically 11pm to 7am. As the friendly face (more...)
Company: McKibbon Hospitality
Location: Knoxville
Posted on: 01/21/2021

Experienced Tax Professional - Knoxville Metro, Tn
Description: What you'll do... This Job Posting covers openings in multiple office locations within the area. As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll (more...)
Company: H&R Block
Location: Alcoa
Posted on: 01/21/2021

Earn cash this Winter. Deliver with Uber!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends--it's up to you. Earn Extra (more...)
Company: Uber Eats
Location: Morristown
Posted on: 01/21/2021

Earn cash this Winter. Deliver with Uber!
Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll
Company: Uber Eats
Location: Fall Branch
Posted on: 01/21/2021

Entry Level Financial Advisor
Description: We're More Than InsuranceAt Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Corryton
Posted on: 01/21/2021

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Kingsport RSS job feeds